I have a VPS on intovps and I'm very satisfied with it but I have one issue with sending e-mails which I'm unable to solve. I will submit a ticket also, but I'm posting it here because some of other users may know the solution.
The problem is when I send e-mails to Gmail addresses. I receive the following error:
The mail server could not deliver mail to xxxxxx@gmail.com. The account or domain may not exist, they may be blacklisted, or missing the proper dns entries.
------ This is a copy of the message, including all the headers. ------
Return-path: Received: from 78-2-100-2.adsl.net.t-com.hr ([78.2.100.2] helo=AttilioPC) by one.mediadirect.hr with esmtpa (Exim 4.69) (envelope-from ) id 1ReT4m-00010u-Fp for xxxxxx@gmail.com; Sat, 24 Dec 2011 15:59:56 +0100 Message-ID: <18BD6DCBD15C4CB88B827AADC9EF8595@AttilioPC> From: "Attilio Pessi" To: =?iso-8859-2?Q?Marija_=C6avar?= References: <55E6DF443BCF4525A463272754A1C816@AttilioPC> In-Reply-To: Subject: xxxxxxxxx Date: Sat, 24 Dec 2011 15:59:57 +0100 Organization: Media Direct MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_NextPart_000_0017_01CCC255.15B2A660" X-Priority: 3 X-MSMail-Priority: Normal Importance: Normal X-Mailer: Microsoft Windows Live Mail 14.0.8089.726 X-MimeOLE: Produced By Microsoft MimeOLE V14.0.8089.726
I can normally send e-mails to other domains. I have noticed this problem only with Gmail so far.
apessi wrote: "When I use my ISP's SMTP, the mail is delivered normally."
Might it be a problem with SPF (or DKIM)? You might not be allowed to send mails from you[at]yourISP[dot]com from _your_ server according to your ISP's SPF settings.
I have created TXT records, and here is a reply that I got from check-auth@verifier.port25.com
This message is an automatic response from Port25's authentication verifier service at verifier.port25.com. The service allows email senders to perform a simple check of various sender authentication mechanisms. It is provided free of charge, in the hope that it is useful to the email community. While it is not officially supported, we welcome any feedback you may have at .
Thank you for using the verifier,
The Port25 Solutions, Inc. team
========================================================== Summary of Results ========================================================== SPF check: pass DomainKeys check: neutral DKIM check: neutral Sender-ID check: pass SpamAssassin check: ham
NOTE: DKIM checking has been performed based on the latest DKIM specs (RFC 4871 or draft-ietf-dkim-base-10) and verification may fail for older versions. If you are using Port25's PowerMTA, you need to use version 3.2r11 or later to get a compatible version of DKIM.
---------------------------------------------------------- Sender-ID check details: ---------------------------------------------------------- Result: pass ID(s) verified: header.From=info@mediadirect.hr DNS record(s): mediadirect.hr. SPF (no records) mediadirect.hr. 300 IN TXT "v=spf1 a mx ip4:46.102.245.164 ip4:195.29.150.5 ip4:195.29.150.135 ?all" mediadirect.hr. 300 IN A 46.102.245.164
pts rule name description ---- ---------------------- -------------------------------------------------- -2.6 RP_MATCHES_RCVD Envelope sender domain matches handover relay domain -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% [score: 0.0000] 0.4 MIME_HTML_MOSTLY BODY: Multipart message mostly text/html MIME 0.0 HTML_MESSAGE BODY: HTML included in message 2.3 EMPTY_MESSAGE Message appears to have no textual parts and no Subject: text
========================================================== Explanation of the possible results (from RFC 5451) ==========================================================
========================================================== Original Email ==========================================================
Return-Path: Received: from one.mediadirect.hr (46.102.245.164) by verifier.port25.com id hvm7u011u9cq for ; Fri, 30 Dec 2011 05:18:08 -0500 (envelope-from ) Authentication-Results: verifier.port25.com; spf=pass smtp.mailfrom=info@mediadirect.hr Authentication-Results: verifier.port25.com; domainkeys=neutral (message not signed) header.From=info@mediadirect.hr Authentication-Results: verifier.port25.com; dkim=neutral (message not signed) Authentication-Results: verifier.port25.com; sender-id=pass header.From=info@mediadirect.hr Received: from 78-2-123-109.adsl.net.t-com.hr ([78.2.123.109] helo=AttilioPC) by one.mediadirect.hr with esmtpa (Exim 4.69) (envelope-from ) id 1RgZXL-0006NK-11 for check-auth@verifier.port25.com; Fri, 30 Dec 2011 11:18:07 +0100 Message-ID: <6D8A78B4839B479986F54982C5E005C0@AttilioPC> From: "Attilio Pessi" To: Subject: Date: Fri, 30 Dec 2011 11:18:15 +0100 Organization: Media Direct MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_NextPart_000_0007_01CCC6E4.B9C1A2E0" X-Priority: 3 X-MSMail-Priority: Normal Importance: Normal X-Mailer: Microsoft Windows Live Mail 14.0.8089.726 X-MimeOLE: Produced By Microsoft MimeOLE V14.0.8089.726 X-AntiAbuse: This header was added to track abuse, please include it with any abuse report X-AntiAbuse: Primary Hostname - one.mediadirect.hr X-AntiAbuse: Original Domain - verifier.port25.com X-AntiAbuse: Originator/Caller UID/GID - [47 12] / [47 12] X-AntiAbuse: Sender Address Domain - mediadirect.hr
If anyone has an issue setting up your email, you can send an email to mailtest@unlocktheinbox.com, it works similar to the port 25 one. Except that it gives you more information on how to fix it.